Refund Policy

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At Maske Brothers Infra Pvt. Ltd., we strive to deliver high-quality infrastructure and construction services to our clients. This Refund Policy outlines the conditions under which refunds may be considered.

1. General Policy
  • Payments made for our services, consultancy, or projects are generally non-refundable, as they involve advance planning, procurement, and resource allocation.

  • Refunds will only be issued in specific cases where the Company is unable to initiate or deliver the agreed service, subject to terms and conditions.

2. Advance Payments
  • Any advance amount paid for projects or services is used for resource mobilisation, planning, and procurement.

  • Refund of advance payments will be considered only if the project has not been initiated and no resources have been allocated.

3. Cancellation by Client
  • If a client cancels a project after commencement, no refund will be provided for the portion of work already executed.

  • In case of cancellation before commencement, only partial refunds (after deducting administrative and planning costs) may be issued at the Company’s discretion.

 

4. Cancellation by Company

If Maske Brothers Infra Pvt. Ltd. is unable to proceed with a project due to unforeseen circumstances, a full or partial refund may be provided, depending on the stage of work and resources utilised.

5. Non-Refundable Payments
  • Fees paid for consultancy, site visits, tendering, documentation, or administrative purposes are non-refundable.

  • Any third-party costs already incurred (licenses, government fees, vendor payments, etc.) cannot be refunded.

6. Processing of Refunds
  • Approved refunds will be processed within 15–30 business days through the original mode of payment.

  • Clients will be informed in writing once the refund has been initiated.

9. Contact Us

For any queries regarding this Refund Policy, please contact:

Maske Brothers Infra Pvt. Ltd.

308, Hari Om Plaza, Behind Omkareshwar Temple M G Road, National Park – Kanheri Caves Rd, Borivali East, Mumbai, Maharashtra 400066

Email: contact@maskebrothersinfra.com
Phone: +91 77389 95566 | +91 95272 35434